Free Proof Of Concept

How We Work

Agile Delivery. Architect-Led. Results You Can See.

We don’t just deliver software—we deliver confidence. Our engagement model is designed to de-risk complexity,
accelerate time-to-value, and ensure every solution is scalable, maintainable, and built right the first time.

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How We Work

Agile Delivery. Architect-Led. Results You Can See.

We don’t just deliver software—we deliver confidence. Our engagement model is designed to de-risk complexity, accelerate time-to-value, and ensure every solution is scalable, maintainable, and built right the first time.

Discovery & Alignment

Understand First. Build Second.

We begin with a strategic deep dive—aligning your business goals, technical landscape, and customer pain points with the capabilities of the Pega platform.

  • Stakeholder workshops
  • Business problem framing
  • Ecosystem and system landscape review

Use Case Prioritization

We Translate Vision into Stories.

Our architects define the right architecture and break down initiatives into measurable epics, features, and user stories—each aligned to outcomes.

  • Use case modeling (PBIs)
  • Value-driven prioritization
  • Outcome-based roadmap

Agile Sprints with Weekly Show & Tell

Transparency. Velocity. Zero Surprises.

We follow an agile, iterative development process with regular checkpoints and demos so you're always in the loop—and in control.

  • Certified Scrum and SAFe practices
  • Reusable rule sets and smart case design
  • Weekly demos (typically Fridays)

AI, Automation & Channel Intelligence

Smart Decisions. Streamlined Journeys.

We embed intelligence into every experience—whether through CDH’s NBA engine, AI-driven models, or Pega CS automation.

  • Next-Best-Actions & adaptive models
  • Case-type SLAs & real-time integrations
  • Robotics, chat, and omni-channel enablement

Deployment-Ready Outcomes

Real Business Value—Not Just a Demo.

We don’t just build a proof of concept—we deliver a working solution that’s production-grade, extensible, and audit-ready.

  • Clean layer structure & guardrails compliance
  • API-ready for external integration
  • Scalable data model and secure access controls

Cloud Readiness & Platform Modernization

Future-Proof by Design.

Whether you're enhancing an existing application or migrating to Pega Cloud, we build with long-term performance and flexibility in mind.

  • Cloud-native architecture planning
  • CI/CD pipeline readiness
  • Performance tuning with PDC & AES

Servicing, Support & Training

We Stay With You—Long After Go-Live.

Post-implementation, we provide dedicated support, hypercare, and knowledge enablement to ensure platform success and team self-sufficiency

  • Application performance monitoring
  • On-demand enhancements & tuning
  • End-user and developer training
  • Governance, CoE enablement, and Pega Academy support

Governance & Continuous Optimization

Sustain Excellence. Evolve with Confidence.

We institutionalize success through structured governance, outcome measurement, and adaptive evolution.

  • Governance frameworks & CoE alignment.
  • KPI-driven success measurement.
  • Component reuse, versioning, and guardrail audits.